Privacy & Cookie Policy

Parker Towing Company, Inc.

Website Privacy & Cookie Policy

Last Updated: July 6, 2026

Introduction

This Privacy Policy describes how Parker Towing Company, Inc. (“Parker Towing,” “we,” “our,” or “us”) collects, uses, maintains, and discloses personal information gathered from visitors to our website, https://www.parkertowing.com (the “Site”). We encourage you to read this policy carefully so that you understand our practices regarding your information. By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with these practices, please do not use the Site.

Changes to This Policy

Laws, industry standards, and our own Site evolve over time, and we may revise this Privacy Policy to reflect those changes. When we do, the updated version will be posted on this page with a revised “Last Updated” date. For significant changes, we will take reasonable steps to notify visitors in a manner appropriate to the scope of the change. Continuing to use the Site after an update takes effect means you accept the revised policy; if you disagree with a revision, your remedy is to stop using the Site.

Information We Collect

Information You Provide to Us

We collect personal information that you choose to give us — information by which you can be identified, such as your name, mailing address, email address, and telephone number. You may provide this information when you contact us through the Site, submit a sales or service inquiry, opt in to receive text messages, or apply for employment with Parker Towing. If you become an employee, we may also process your personal information in our capacity as your employer.

Information Collected Automatically

When you browse the Site, we and certain third-party providers (such as Google and Microsoft) may automatically gather technical details about your visit using cookies and similar technologies. This can include your IP address, browser type, device information, time zone, the pages you view, the site or search terms that referred you to us, and how you interact with our content.

Cookies and Similar Technologies

Cookies are small text files, often encrypted, placed on your computer or mobile device. We use cookies and related technologies (collectively, “cookies”) to make the Site function properly, understand how visitors use it, and improve the experience we offer. Information gathered through cookies may be combined with personal information you have provided so that we can better understand usage patterns and improve the Site.

Categories of Cookies We Use

  • Strictly Necessary: Cookies required for the Site to operate correctly, including any essential authentication functions.

  • Functional: Cookies that remember choices and preferences you make while browsing so you do not have to re-enter them on each visit.

  • Performance/Analytics: Cookies that help us measure how visitors navigate the Site — which pages are used and where we can improve.

  • Targeting: Cookies that associate a device (not a named individual) with prior visits so that relevant information can be presented and effective referral sources identified. Some of these are operated by third parties with our permission.

Managing and Deleting Cookies

Cookie settings are specific to each browser and device, so if you use more than one, you will need to adjust your preferences in each. Instructions for managing cookies are available in the help documentation for all major browsers, including Chrome, Edge, Firefox, and Safari. General information about cookies, including how to disable them, is available at http://www.allaboutcookies.org.

Please be aware that restricting or blocking cookies may prevent portions of the Site from working properly, and we are not responsible for reduced functionality resulting from your cookie settings.

Do Not Track

You can opt out of Google Analytics cookies by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout. Some browsers can transmit a “Do Not Track” signal to the websites you visit; at this time, we do not change our practices in response to such signals.

How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to and fulfill inquiries you submit through the Site;

  • To operate, maintain, and improve the Site;

  • To communicate with you about the Site and our services, including administrative messages and announcements;

  • To personalize your experience and provide support;

  • To carry out our responsibilities as an employer, where applicable;

  • To send marketing communications where permitted;

  • To respond to lawful requests from law enforcement and to comply with applicable laws, regulations, and court orders; and

  • For any other purpose with your consent.

How We Share Your Information

Parker Towing does not sell, trade, or rent your personal information to others. We may share personal information with our corporate parent, subsidiaries, and affiliates for purposes consistent with this Privacy Policy, and with service providers who perform functions on our behalf.

If Parker Towing is involved in a business transaction — such as a merger, acquisition, reorganization, sale of assets, or similar event (including bankruptcy or dissolution) — personal information may be transferred as part of that transaction. We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

Text Messaging (SMS) Privacy

If you provide your mobile phone number and opt in to receive text messages from Parker Towing, we will use that number solely to deliver the communications you have consented to receive, such as operational notifications and service-related messages. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver messages to you.

Message and data rates may apply, and message frequency varies. You may opt out of text messages at any time by replying STOP, or reply HELP for assistance. Consent to receive text messages is not a condition of any purchase or service.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect the personal information we collect against unauthorized access, alteration, disclosure, or destruction. The security of your information also depends on you: where you have been given (or have chosen) a password for any part of the Site, keeping that password confidential is your responsibility. No website or internet transmission can be guaranteed to be completely secure, and any transmission of personal information to the Site is at your own risk.

Data Retention

We keep personal information only as long as reasonably necessary for the purpose for which it was collected, or as required by applicable legal and regulatory retention obligations. We may retain information longer where a complaint has been made or where we reasonably anticipate litigation relating to our relationship with you. In some cases — such as research or statistical analysis — we may anonymize personal information, after which it may be used indefinitely without further notice to you.

Processing in the United States

The Site is operated from the United States. If you access it from outside the United States, your information will be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction. By using the Site, you consent to this transfer and to the collection, use, and disclosure of your information as described in this Privacy Policy.

Third-Party Links and Social Media

The Site may contain links to websites, applications, and online services operated by third parties, and may include social sharing features. A link does not mean we endorse or are affiliated with the third party, and we do not control how third parties collect, use, or protect information. Social sharing features may collect information such as your IP address and the pages you visit and may set their own cookies. We encourage you to review the privacy policies of any third-party services you use.

Children's Privacy

The Site is intended for individuals 18 years of age and older. We do not knowingly collect personal information from children under 18.

Additional Disclosures for Texas and Louisiana Residents

Under the Texas Data Privacy and Security Act and the Louisiana Data Privacy Act, residents of Texas and Louisiana have the right to:

  • Confirm whether we are processing your personal information and access that information;

  • Correct inaccuracies in the personal information we process about you;

  • Request deletion of personal information we have collected about you, subject to applicable exceptions;

  • Obtain a copy of the personal information you previously provided to us, in a portable and readily usable digital format; and

  • Opt out of the processing of your personal information for purposes of targeted advertising, the sale of personal information, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

Parker Towing does not sell your personal information, and as a result we do not process opt-out requests asking us to stop selling personal information.

Exercising Your Rights

To exercise any of these rights, submit a request by emailing us at [email protected] with the subject line “Texas Data Rights Request” or “Louisiana Data Rights Request,” as applicable. Only you, or a representative you have authorized to act on your behalf, may make a request concerning your personal information. We may ask for information such as your name and email address to verify your identity or your representative's authority before responding. We will respond to a verifiable request within forty-five (45) days of receipt; if we reasonably need more time, we will notify you of the reason and the length of the extension.

Appeals

If we decline to act on your request, you may appeal our decision by contacting us at [email protected]. We will inform you in writing of any action taken or not taken in response to your appeal, along with a written explanation, within sixty (60) days of receiving it.

Non-Discrimination

We will not discriminate against you for exercising any of these rights. We do not charge a fee to process or respond to a request unless it is excessive, repetitive, or manifestly unfounded; if we determine a fee is warranted, we will explain why and provide a cost estimate before completing the request.

Contact Us

If you have questions about this Privacy Policy or how your information is handled on this Site, please contact us at [email protected], through the contact form on the Site, or by mail at Parker Towing Company, Inc., P.O. Box 20908, Tuscaloosa, AL 35402.